Bettilt is excellent at responsible gaming, but its customer service is only available from 12 a.m to 10 p.m.
By winnerguides July 31, 2022
Bettilt has been around for a while. It is one of the sites with decent sportsbooks, live casinos, and slot offerings but failed to take off, maybe due to its inferior customer service.
Bettilt’s webpage is generally clean and nicely designed, offering good sports and slots. Its mobile version is also well optimized, running on HTML5. They provide a free-to-play and demo slot for visitors to try out games before registering.
Bettilt has generous first deposit bonuses, and a variety of different reload bonuses available.
The bonus expiry period is 30 days, after which the entire amount, including any winnings, will be forfeited.
Only one person per household, household address, email address, phone number, or IP address would be eligible for the first deposit bonus from Bettilt.
Unfortunately, Bettilt does not provide players with a no-deposit welcome bonus.
The Bettilt has offered various bonuses and promotions, such as the Thursday Reload Sports Bonus, Tuesday Reload Casino Bonus, and RelaxGaming Daily Reload Bonus, to name a few.
The payment options offered by Bettilt include UPI, Paytm, PhonePe, Rupay, and Astropay. It has a pretty comprehensive list of all the main Indian payment channels.
It is important to use the same payment method you used for your deposit as you do for your withdrawal in Bettilt for a faster transaction on your account. The minimum deposit is ₹300, and the minimum withdrawal is ₹500.
All withdrawal requests are processed within 2 days, but there are cases where this timing can be longer, depending on payment channels, additional account checks, and public holidays.
Bettilt carries out electronic age verification checks on their players and asks for documentation evidencing the customer’s age. Players can choose their financial and time limits for betting. Self-exclusion is also available for players who want to take a break from gambling.
The customer service of Bettilt leaves much to be desired. The live chat is only available from 12 am to 10 pm, and only English, Portuguese, and Turkish are available. If you are playing after 10 pm, you can only leave an email stating your problem and hope it gets answered the next day.
Bettilt is regulated by the Curacao Gaming Control Board. Upon inspection, we have verified that its Curacao license number #8048/JAZ2014-034 is valid and legitimate.
Bettilt provides live casino games from Ezugi Smart Move and Evolution Gaming.
Bettilt offers a wide selection of over 1800 slot games you can choose from, and there is a demo version for you to try out as well.
Bettilt has a decent Sportsbook with nice infographics for match information and offers a wide selection of sports, including cricket and football.
About the Bettilt Team and History
Bettilt was established in 2012 and had a Curacao license. The brand had a “facelift” in 2017. Gamingtec provides the website and infrastructure, and BetBy supplies its sportsbook. Bettilt.com has a sizable customer base in Brazil and Italy and is well-liked in Portugal and Japan.
Complaints and Track Record
The problem is with customer service. The only choices are live chat and email, which are usually sufficient. The issue is that their agents are only available from 12 a.m. to 10 p.m. Their operating in Latin America and Europe leaves them with no excuse not to implement 24/7 support.
We’ve also had trouble contacting customer service, so they probably need to fix this aspect as soon as possible